Topics

03 Troubleshooting
Administrator Client, Client, Designer
Don't select Modem Setup during a LAN + Direct Dialup Setup

When client setup is done by connecting over both a LAN and by dialing directly into a Domino server, if the user selects the Modem Setup button to configure the speed, sound, etc., through the Additional Modem Setup dialog, setup will fail when looking for the user's name in the public Domino Directory with the error "Server not responding."

To avoid this error, do not select the Modem Setup button during client setup; after setup has completed successfully change the speed, volume, and other settings through the Ports tab in User Preferences. If the user is connecting by only dialing directly into a Domino server, the Modem Setup button can be used the change the speed and other settings without causing this problem.