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When selecting the option "Send a notification e-mail to the requester" in the Certificate Authority database, the e-mail notification cannot be opened using Webmail, and must either be opened in a Notes client or the sequence number can be transmitted to the certificate recipient via another means.

When opened in Webmail, the Web server responds with a "Corrupt Data Exception" rather than displaying the e-mail.

To fix this problem, open the database in Designer, open the form MailClientCertRequestApproved, and open the form properties. Select the option "Store Form in Document." Save the form. All e-mail should then be readable by Webmail.