Topics

03 Troubleshooting
Server
Close and reopen new Certificate Authority database

When an administrator creates the Certificate Authority database (from the CCA50.NTF template), if that person attempts to select any of the options in the main navigator screen, they receive the following error messages:

View or navigator 'defView' does not exist

Followed by:

You have insufficient access to perform this operation

These error messages occur if the administrator does not have the role [CAPrivilegedUser] assigned in the database ACL. The administrator who created this database is automatically assigned this role; however, that role is not recognized when the database is first created until you exit from the database and reopen it.